S.M.A.R.T. Performance Solutions
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About S.M.A.R.T. Performance Solutions...        

S.M.A.R.T. Performance Solutions was founded by Wanda Freeland with the vision of partnering with business and industry to develop the skills of the 21st Century workforce.

With over 25 years of business and
workforce development experience, Wanda uses innovative and customized solutions to help organizations 
develop future leaders from the bottom up and move inexperienced workers to experienced in 90 days or less.

With a focus on continuous performance
improvement and outstanding customer service, Wanda provides easy to use and real world solutions to daily operational problem solving. 

By using on-the-job training techniques, Wanda teaches line supervisors how to use effective coaching and principles of performance leadership to develop and retain
valuable workers, to create an environment  of continuous improvement, and to actively engage team members in executing the organization's mission and goals.
The goal of S.M.A.R.T. Performance solutions is to develop partnerships between management and operations by improving department and interdepartment communication and turning challenges into opportunities.

        Specific.     Measureable     Actionable     Realistic.         Time-bound
        Who?         Quantity             Control           Importance     Specific dates
        What?        Quality               Influence        Pertinent         Benchmarks
        When?       Cost                   Resources     Attainable        Follow up
        Where?      Flexibility           Authority        Goal Oriented  Milesones
        Why?         Efficiency           Environment  Relevant          Final dates

Wanda Freeland is certified by the Society for Human Resource Management (SHRM) as a Senior Professional in Human Resource Management.  She holds a Master of Business Administration (MBA) and a Master of Industrial/Organizational Psychology. She has developed workforces in hospitality, banking and industrial production. 

Wanda has also developed organizational communication processes, leadership programs, employee performance/training guides and operational problem solving interventions.  

Her ability to collect data to customzie programs has benefited small and large companies. She is an active member the Gulf Coast Human Resource and a National member of SHRM.  She is also a member of the local and national American Society of Training and Development.

For more information, please contact wanda@smartperfsolutions.com

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